If you would like to receive a copy of your statements for your records, it is easy to get a copy from the TruckSmarter app. Read on to learn how to quickly get your statements.
Email your statements
First, navigate to the Factoring tab. Then, tap the Banking tab at the top. Scroll downwards until you see the Statements section. Tap the Email my statements button to send a copy of your statements to your email address associated with TruckSmarter. Lastly, open your personal email inbox to find the email — it will be sent from noreply@trucksmarter.com — it will contain statements for every month since you began factoring with TruckSmarter. From there, you can download the statement PDFs for your records. If you cannot find the statement email, please check your Spam inbox.
Statement availability
- Statements for the previous month are generated at the start of a new month. For example, a statement for the month of June will not be generated until at least July 1st.
- A statement will be created even if an account had no activity during a certain month.
- When you sign up for TruckSmarter Factoring, a statement for that month would be created as long as it was created prior to 7PM (EST) on the last day of that month.
- Transactions that do not occur prior to 7PM (EST) on the last day of the month will appear on the following month's statement.
Tax Documents
Tax documents are only available via the link below and this link will be emailed to the owner of your account during each tax season. You must open the link on a web browser. This can be on your mobile device but you may have to copy and past the link into the mobile browser (ie. Safari on iPhone). Tax documents and requirements are prepared by Thread Bank.
https://app.trucksmarter.com/banking/tax-forms
If you open the link, provide your one-time code, and there are no forms available this means there were no forms issued for your account.
Why would I get tax documents?
Banks are required to provide a 1099-INT when making more than $10 in interest payments in a calendar year. If you received over $10 in interest from your TruckSmarter Checking account you will be issued a 1099-INT from Thread Bank. Note: these forms are only for interest and are unrelated to any invoice factoring activity.
Secure Access
Due to the sensitive information included in a tax document you will have to go through two factor authentication, just like when transferring money. First, navigate to the Tax Forms page via the link above. Then, a one-time passcode will automatically be sent to the owner number on file (same as accessing banking in TruckSmarter app). Enter in the code to access your Tax Forms page.