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How to Use Dispatch

  • Updated

View your active search

Watch for verified loads

Update or stop your search

View load details

Edit your search preferences

Change more filters (equipment, weight, etc.)

The Dispatch feature in the TruckSmarter app helps you search for loads more efficiently by working directly with our team. While your search is active, we verify load details with brokers on your behalf and show you the verified options in real time.
If you are not an active Dispatch customer, contact our Sales team at (309) 220-4383.


If you are a Dispatch customer, go to your Home screen and tap the blue Dispatch icon.

This will take you to your Dispatch dashboard, where you can:

  • View your current search
  • Monitor verified loads
  • Update or stop your search
  • Review load details

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View your active search

If a TruckSmarter sales rep started a search for you during the onboarding call, you’ll see it listed at the top. This includes key info like:

  • Pickup city and date
  • Delivery preferences
  • Search status

    View active search.png

While the search is running, we’re verifying information directly with brokers.

Watch for verified loads

As brokers confirm details, verified loads will appear in the lower part of the screen.

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Update or stop your search

Tap Update Search to modify your preferences, or Stop if you no longer need us to verify loads.

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View load details

Tap any verified load to open a detailed screen with:

  • Distance map
  • Rate, RPM, total miles
  • Broker name and contact info
  • Appointment times
  • Verified pickup and delivery details

View load details.png

Edit your search preferences

If your plans change or you want to look for different lanes, tap Update Search on the search summary screen.

  • Pickup location and date
  • Pickup window
  • Delivery location
  • Minimum rate and rate per mile
  • Where your truck will be empty

These are the fields you’ll most likely change frequently as your availability and preferences evolve.

Edit your search preferences.png

Change more filters (equipment, weight, etc.)

Need to adjust your equipment type or other filters?

Tap Edit all filters, where you can:

  • Select trailer type (e.g. dry van, flatbed)
    ⚠️ Only choose one equipment type per search
  • Update weight, length, and other preferences

Change more filters.png

Tap Done to restart your search with updated info.