Category Hero Image

Loading category...

Factoring a load

  • Updated

First, we recommend that you read our [FAQ] Factoring with TruckSmarter article.

TruckSmarter provides non-recourse factoring for any load invoice you submit within the TruckSmarter application. Once the invoice has been reviewed and accepted, you can access your funds within 24 hours of submitting an invoice. 

Submitting an invoice

Uploading documents

(Optional) Priority Payment

Viewing an invoice

Invoice status

 

Submitting an invoice

To factor a load, navigate to the Factoring tab in the TruckSmarter app. On the Load screen, submit the following information:

  • Broker
  • Broker Load ID (defined by the broker)
  • Line Haul (the exact dollar amount)

On the Extras screen, if necessary, you can tap the +Add Category buttons to itemize multiple accessorial or deduction amounts:

Frame 1.png

 

Uploading documents

On the Documents screen, TruckSmarter requires that you provide us with the following documentation:

  • Rate Confirmation
  • Signed Proof of Delivery

You can either upload a document from your device, your photo gallery/camera roll, or take a photo with your device camera. Alternatively, you can directly email your rate confirmation and signed proof of delivery to invoices@trucksmarter.com.

💡 When uploading documents, please ensure that you follow our quality guidelines:

• the document text is clearly legible

• no background objects in the photo

• all four corners of the document are visible

• the document can still be read when you zoom in

• avoid uploading an image that is too dark or too bright

Frame 2.png

On the Review screen, you can verify that all of your details look correct. If you are satisfied with your invoice documents, tap the Submit button to send your invoice to TruckSmarter!

Frame 3.png

 

(Optional) Priority Payment

TruckSmarter Factoring offers a fast way to be paid for an invoice — see our Priority Payment article for more information.

 

Viewing an invoice

After submitting an invoice, you can return to the Factoring screen to view the newly submitted invoice, as well as past invoices.

Frame 4.png

Invoice status

An invoice can be in any one of the following statuses:

Status Reason
Awaiting review

TruckSmarter is reviewing your invoice. We review all invoices within 48 hours from the date of submission.

Missing documents

TruckSmarter is missing information in your invoice and we need more information from you. Please check your email for an email about your rejected invoice.

Read Edit your submitted invoice for more details.

Partially paid (disputed)

TruckSmarter has partially paid the invoice, but there is a dispute about the amount. Please check your inbox for an email about your disputed invoice.

Read Edit your submitted invoice for more details.

Rejected

TruckSmarter has rejected your invoice. Please check your inbox for an email about your rejected invoice.

Paid

TruckSmarter has accepted your invoice! The funds are already in your TruckSmarter wallet ready to spend or transfer to other banks.

 

Factor a load on the web

If you do not have access to the TruckSmarter mobile application, you can also submit invoices from the web:

Enter the broker name, the load number, the line haul, accessorials, and upload your proof of delivery and rate confirmation documents. That’s it!