How quickly will I get paid?
We aim to process every payment as quickly as possible. Our standard is to review and process payments within 24 hours of invoice upload. Should you have a TruckSmarter managed bank account, you will receive payments instantly upon our team reviewing the invoice upload.
What if I’m currently in a factoring contract but I want to switch to TruckSmarter?
Our team is happy to walk through a buyout process with you. As a general expectation, in order to be able to execute on a buyout, we will need an up to date aging report submitted form your current factoring company and written confirmation form your current factoring provider that you are eligible for a contract buyout. If you have this information in hand, please send it to email@example.com.
What brokers are currently supported?
We have a growing list of approved brokers. We currently factor for over 160 brokers, and factor for all the major brokers on the TruckSmarter load board.
Our factoring support is available Monday-Friday, 8:00am - 6:00pm CT. For requests outside of these hours, please leave a voicemail or send an email to one of the contacts below:
- Phone/Text Message: 404-738-7125
- Email: firstname.lastname@example.org