The Dispatch feature in the TruckSmarter app helps you search for loads more efficiently by working directly with our team. While your search is active, we verify load details with brokers on your behalf and show you the verified options in real time.
If you are not an active Dispatch customer, contact our Sales team at (309) 220-4383.
If you are a Dispatch customer, go to your Home screen and tap the Dispatch tile.
This will take you to your Dispatch dashboard, where you can:
View your current search
Monitor verified loads
Update or stop your search
Review load details
View your active search
If a TruckSmarter sales rep started a search for you during the onboarding call, you’ll see it listed at the top. This includes key info like:
While the search is running, we’re verifying information directly with brokers.
Watch for verified loads
As brokers confirm details, verified loads will appear in the lower part of the screen.
Update or stop your search
Tap Update Search to modify your preferences, or Stop if you no longer need us to verify loads.
View load details
Tap any verified load to open a detailed screen with:
Distance map
Rate, RPM, total miles
Broker name and contact info
Appointment times
Verified pickup and delivery details
Edit your search preferences
If your plans change or you want to look for different lanes, tap Update Search on the search summary screen.
Pickup location and date
Pickup window
Delivery location
Minimum rate and rate per mile
Where your truck will be empty
These are the fields you’ll most likely change frequently as your availability and preferences evolve.
Change more filters (equipment, weight, etc.)
Need to adjust your equipment type or other filters?
Tap Edit all filters, where you can:
Select trailer type (e.g. dry van, flatbed)
⚠️ Only choose one equipment type per searchUpdate weight, length, and other preferences
Tap Done to restart your search with updated info.
Bidding & Booking on Loads
With TruckSmarter Dispatch, you can easily review loads that match your search and decide whether to bid, book, or pass. Dispatch verifies the information with brokers, but you always stay in full control. To learn how to Bid and Book on Dispatch loads, visit these helps article:
For more tips on how to successfully search on TS Dispatch, visit this help article.
