After submitting an invoice, the TruckSmarter app will provide you with an estimate for when your invoice will be paid. This estimate is based on a handful of conditions — this article will explain the specific details for how estimated payout dates work.
|💡 Please note that estimated payment timelines will vary from broker to broker.
Estimated payout date details
There are three conditions that must be met for your invoice to have an estimated payout date:
1. NOA confirmation
You have already sent a Notice of Assignment to your broker and they have sent an acknowledgement to TruckSmarter. We recommend that you submit your NOA to your broker early in the process to avoid any payment delays — learn more about NOA status in the Broker status article.
2. Rate verification
You have submitted the proper invoice documentation to TruckSmarter after delivering your load and TruckSmarter has confirmed the rate with the broker for that load.
3. Document approval
Your submitted documents must be reviewed and approved by the TruckSmarter Factoring team.
Once all three conditions have been met (indicated by three green check marks), your invoice payment will be initiated.
Viewing an estimated payout date
You can easily find the estimated payment timeline for an invoice by navigating to the Factoring tab and opening the Factoring menu. Scroll down to search for the specific invoice in your list of submitted invoices. If an invoice is not delayed and has no outstanding issues, the estimated payout date will be displayed in green text:
Delayed payout date
If extra time is required to review an invoice, the invoice will be marked as Updated. The estimated payout date details will be displayed in red text:
Unavailable payout date
If an estimated payout date displays Unavailable, then there is an outstanding issue with your invoice. To resolve this, please make sure to take the appropriate action indicated at the top of the invoice. You can learn more about invoice statuses in the Factoring a load article.